Free Magento training, advice and support
Why is Magento 2 Support so important?
We believe that having open access to ongoing Magento support and training is a key factor in achieving ecommerce success for busy retailers.
Our clients agree, and that is why many of them make special mention of our support services when asked the reasons they use us as their ecommerce provider.
Face-to-face training, telephone and email support and online tutorials all play a part in making sure our Liquidshop clients can focus on building their online business without disruption.
Everything about Liquidshop is designed to help you make the most of the opportunities for selling online. Our team is built around providing a service to meet our clients’ needs, and we only succeed if our clients are also successful.
Magento Support via Telephone and Email
Magento Ecommerce software is complex – even when it is intuitively designed and laid out – this is why training is provided as standard for all of our clients. During the early stages of a new website build, the Magento Support team gives training to help clients to get up-and-running. But it doesn’t stop there, Magento training continues to be offered on an ongoing basis. This can be done face-to-face or remotely with a shared screen – often clients will call us with a query and immediately receive a quick training session, allowing them to get on with the task in hand.
Support for your Magento store is available 24 hours a day with Liquidshop. For those times when our clients need an answer outside of standard hours they can visit the Liquidshop HelpDesk where, over the years, we have built up a large catalogue of Materials and Resources – blog posts, step-by-step guides and video tutorials.